Privacy Policy
Last updated: September 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, shipping address, and order history. We also collect data generated by your use of the site, such as quiz responses and product interactions.
2. Payment Information
We never store your raw credit card data. All payment processing is handled by Stripe, which is Payment Card Industry (PCI) compliant. We receive only transaction outcomes and references needed to fulfill your order.
3. How We Use Information
We use your information to process and fulfill orders, manage your membership and account, provide order tracking, respond to inquiries, and improve our products and services. We send transactional emails about your orders — a confirmation when your payment is received, and a shipping notice with your tracking number. If you opt in to the newsletter, we also send occasional shop updates. That list is confirmed by a separate email, and every marketing message includes an unsubscribe link. Order emails are not used for marketing unless you subscribe.
4. Sharing
We share information only with trusted third parties necessary to operate the service, such as payment processors (Stripe), shipping providers, and our email delivery provider (Resend), and only as needed to fulfill your order. We do not sell your personal information.
5. Cookies & Analytics
We use cookies to maintain your session and cart. We may use privacy-respecting analytics to understand usage patterns.
6. Security
We use industry-standard security measures, including encrypted cookies, secure transport (HTTPS), role-based access controls, and secure server-side handling of credentials. Access to restricted data is limited to authorized personnel.
7. Your Rights
You may access, update, or delete your account information at any time from your account settings, or by contacting support. You may also request deletion of your data subject to legal obligations. Unsubscribe from marketing email using the link in any newsletter, or the unsubscribe page linked from those messages.
8. Contact
Questions about this policy? Contact our privacy team via the FAQ / contact page.